Mr M Chaloner v DL Insurance Services Ltd: 2401912/2024

The adjustment must be at least capable of ameliorating any disadvantage. 149. In terms of knowledge of disability and reasonable adjustments, the duty only applies if the respondent: knew or could reasonably be expected to know that the claimant had the disability; and knew or could reasonably be expected to know that the claimant was likely to be placed at a substantial disadvantage compared with persons who are not disabled (that is aware of the disadvantage caused by the application of the…